- Bend and Central Oregon COVID-19 Information and Toolkit
Stay up to date on the tourism industry's best practices
Bend and Central Oregon COVID-19 Information and Toolkit
Important information regarding COVID-19 in Bend and Central Oregon
Whether you’re a tourism stakeholder, a small business owner, a Bend local, or a potential guest to our town watching from afar, it’s safe to say we’re all a bit unsure. We do know this is not the time for leisure travel. The Visit Bend team recognizes the impact of Coronavirus not just on a worldwide scale, but on our cherished community.
With approval from Governor Brown, Deschutes County began the challenging process of Phase I re-opening on Friday, May 15. Our residents and businesses face a lot of new challenges and hurdles but we are excited to see things moving in the right direction. However, now is not the time to travel to Bend. Governor Brown’s stay home order which restricts non-essential, recreational travel is still in effect, as is the city of Bend’s lodging order which restricts lodging to essential travelers only. Phase One of the reopening process will last at least 21 days and restrictions will not be lessened until at least June 5.
We are all itching to get outside and visit our favorite places, but please stay close to home while we get our town up and running again. Many trailheads and recreational areas remain closed.
Don’t forget to follow us on Facebook and Instagram to get your virtual Bend experience. This website is updated daily with the latest COVID-19 closure information, which you can view down below. We will let you know when it is safe to travel to Bend.
What Is Visit Bend Doing?
Bend loves being your outdoor playground and spring destination, but right now, out of concern for our community, we are asking you to stay home.
If you would like to support your favorite restaurants, breweries, and shops in Bend, please order takeout and delivery or purchase gift cards online. You can re-book your lodging for sometime after things settle down a bit. Still need a Bend fix? Follow us on Facebook and Instagram to see the views and vistas of Bend while we sit this thing out.
The well-being of our community is our primary focus. With travelers staying home, Visit Bend is focused on supporting local businesses and ensuring that we’re here to help communicate to our community how to stay safe. We’re optimistic this will pass and we’re taking steps to plan for a sustainable future filled with welcoming energy, vibrant local businesses, and the stunning scenic beauty that makes Bend so special. Above all, you have our commitment that we’ll continue working tirelessly to ensure our community comes out of this stronger than ever.
We will miss you, but look forward to seeing you on the other side of this health crisis. Our mountains, rivers, lakes, trails, breweries, restaurants, and fantastic community will be here with open arms.
What is Open?
Deschutes County has been approved to begin Phase 1 reopening. However, Governor Brown’s stay home order which restricts non-essential, recreational travel is still in effect, as is the city of Bend’s lodging order which restricts lodging to essential travelers only. Many businesses in Bend will be reopening with extra safety measures in place. Please call before you visit any shop or restaurant to verify hours and requirements. Remember to maintain social distance, continue hand-washing, and do everything you can to limit time in communal spaces. If you must head out, here’s an updated list of what’s open and what’s not. Bookmark this page and keep checking back for the latest updates.
- Grocery Stores: OPEN — mostly with shorter hours and special shopping times for seniors
- Drug Stores: OPEN
- Liquor Stores: OPEN
- Cannabis Dispensaries: OPEN
- Pet Stores, Pet Services, Veterinarians: OPEN — limited hours and updated protocols
- Hardware & Gardening Stores: OPEN
- Restaurants, Cafes, and Breweries: OPEN — Starting May 15, many restaurants are opening for limited table service and outdoor dining. Others are offering takeout and delivery. Please call the restaurant before you go to verify their safety guidelines and status.
- Oregon State Parks: LIMITED OPENINGS — Starting May 6, limited state park facilities will be open for day use, including Smith Rock State Park, Pilot Butte to pedestrians (no vehicles), and others. State parks will open and close with little advance notice; updates and guidelines for visitors will be posted online at oregonstateparks.org or call 800-551-6949.
- Bend Parks & Rec Parks: OPEN — Playgrounds, pools, and sports courts are closed. More on Bend Parks & Rec closures here.
- National Forests: OPEN — Many day-use areas are open. This includes picnic areas, boat ramps, trailheads, Sno-Parks, fire lookouts, and OHV areas in Deschutes and Ochoco National Forests and the Crooked River National Grassland. Areas that remain closed are being cleared from hazards and snow. Most sites will not have services, like garbage, and clean restrooms available. Be prepared to take out your own waste and bring water. If a site is closed, please go to a site that is open. No matter where you are recreating, please follow social distancing guidelines. Check with the Forest Service for the latest openings
- Crater Lake National Park: CLOSED
- Ski Resorts & Areas: Mt. Bachelor will be open May 16-24 to existing 4-Day, 12-Day, Midweek, Season and Outplay 365 passholders. Reservations are required. Get more information on Mt. Bachelor’s website.
- Sno-Parks: OPEN — Areas that remain closed are being cleared from hazards and snow. Most sites will not have services, like garbage, and clean restrooms available. Be prepared to take out your own waste and bring water. If a site is closed, please go to a site that is open. No matter where you are recreating, please follow social distancing guidelines. Check with the Forest Service for the latest openings
- BLM: OPEN — Many campgrounds, restrooms and day-use facilities (i.e. locations with picnic areas and/or restrooms) will start to reopen on a case-by-case basis. Trash pickup and sanitation services will be phased back into operations but visitors should be prepared to pack out all trash. Trails and open space remain open.
- Campgrounds: MIXED — RV parks are open. Deschutes National Forest Campgrounds remain closed until they are cleared of safety hazards and/or snow. Check with Deschutes National Forest for the latest info on camping. The Ochoco National Forest & Crooked River National Grassland have begun a phased reopening of developed recreation sites. Check their website for the latest openings. All Oregon State Parks campgrounds are closed.
Shop Local While Staying Home
Many Bend shops are open with recommended safety guidelines in place, while others are offering online shopping. Hours and services may be limited and we recommend that you call any store, restaurant, or business first to make sure they are open.
Many restaurants, breweries, and bakeries in Bend are open for take-out and delivery. Some are starting to open for limited in-house dining with extra safety precautions in place. We encourage you to contact any establishment directly before ordering or visiting. We will update this information as it changes and becomes available.
Everyone, whether you’re feeling funky, suspect you’ve been exposed to the Coronavirus, or feel perfectly fine, please practice social distancing. Work from home if you can, wash your hands often, and avoid touching your face. For more tips, visit the CDC website.
The Oregon governor has issued an order for all residents to Stay Home. Please stay at home. If you don’t have to be out, don’t. If you need fresh air, please seek it outside your front door. Your Bend vacation can wait.
We know getting outside is important for mental and physical health. The governor has mandated that social distancing protocols must be observed in all outdoor activities. Because most of the Bend-area trails are narrow they do not offer enough space to safely pass, especially on trails that are multi-directional and have multiple user groups. In order to protect our trails, deserts, and forests from longterm damage and protect our citizens from disease, we recommend exploring some of the thousands of miles of gravel road in Deschutes County. Here is a resource for routes. Above all, however, we recommend that you stay close to home and recreate at a mellow level to ensure that resources are not required in the case of emergencies.
Supporting Local Businesses with SOSBend.com
SOSBend.com is a website that allows customers to support your business now through the purchase of future credits, ensuring you’re still there when restrictions end. Signup is quick, secure, easy, and best of all, free.
How does it work?
Customers go to SOSBend.com, find a business, and pledge their support. Businesses then follow up to issue a gift card or credit. SOSBend is not charging to list companies.
Information for Businesses
- It is free to claim your page. SOSBend.com charges nothing for listing or for transactions
- Businesses need to claim their pages to participate.
- The claim process is easy and should take only a few minutes.
- SOSBend uses the phone number found in the Google Business listing to verify identity.
- If the business owner does not have access to that number, they can contact SOSBend for an alternate verification.
- If you have multiple business locations, you will need to claim each individually.
Right now it is important for businesses to claim their business page. Please, spread the word. Please promote your business page.
SOSBend.com was designed and built by a collaboration of many local volunteers from organizations including: Bend Chamber, Visit Bend, City of Bend, TAO, East Cascades Works, OSU Co-Lab, First Interstate Bank, Central Oregon Brewers Guild, EDCO, Downtown Bend Business Association, Opportunity Knocks, Oregon Outdoor Alliance, and SBDC.
Additional resources for businesses can be found on their business resource page.
Important Links and Toolkit for Bend and Central Oregon Businesses and Employees
In an effort to support our partners in a time when up-to-date information is crucial, we’re sharing resources from local, national, and state public health organizations and governmental agencies to give you all the information you need around COVID-19.
For the latest business resources, from unemployment information to small business loans, please access the most up-to-date information on Business Oregon’s website, as well as the City of Bend’s Coronavirus Business Resource & Assistance page.
Use the following additional resources for the most up-to-date information:
- City of Bend Coronavirus Business Resources
- News from the City of Bend
- Deschutes County COVID-19 Information
- Oregon Health Authority
- 211.org – Community Information Specialists answer your questions on COVID-19
- Oregon Office of Emergency Management
- Centers for Disease Control and Prevention
- U.S. Travel Association
- Please try to limit travel during this outbreak.
- At this time, it is best to just stay home and stay safe. Limit gatherings and maintain a physical distance of 6ft. at a minimum from everyone.
- Check the CDC for countries with current travel restrictions.
- For the latest travel alerts, visit https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html.
Reducing stigmas related to COVID-19:
When communicating with potential visitors:
- It’s important to communicate to visitors that now is not the time to visit Bend, or anywhere besides home. Stay home, and stay safe. Bend will be here when this thing is over.
- Direct potential visitors to Travel Oregon’s travel alerts page.
- Wash hands with soap and water or alcohol-based hand rub.
- Cover nose and mouth using bent elbow when coughing and sneezing.
- Avoid close contact with anyone with cold or flu-like symptoms.
Visit Bend continues to work with industry stakeholders to gather input on a comprehensive list of measures being taken to ensure consumer safety as reopening conversations take place. As these documents take shape, we will update and share them here in their draft forms in an effort to provide you with the latest standards from your peers. If you’d like to provide feedback or input for the guidelines as they pertain to your sector of the industry, please email our team at email@example.com and we’ll get in touch. We’ll be adding the documents below for you to view in their draft forms as they’re created. As guidelines come down from the state, we’ll first reference those, filling in the gaps for industries where guidance may be lacking or needs to be fleshed out. Those industries include outfitters, lodging, retail, and dining.
The following documents have been made available by the state to provide industry-specific guidelines around re-opening:
The Oregon Employment Department has created a page that will be updated as more information becomes available, full of resources related to business layoffs, closures and unemployment insurance benefits (UI). They are continuing to work with partner agencies nationwide to ask for additional unemployment benefit options related to the COVID-19 pandemic.
If you’re experiencing issues beyond securing UI, you’re encouraged to reach out to Ben Hemson, Business Advocate for the city of Bend. He’s actively involved in the early stages of assistance programs that will give more opportunities to businesses and their employees facing hardship throughout these trying times. We’re communicating closely with our government partners to push for shortening of wait times to receive unemployment, removing the search for work requirement, and requesting an UI tax holiday for employers and employees among other things.
The Oregon Restaurant and Lodging Association has also compiled a COVID-19 landing page that continues to be updated regularly. Here you can find guidance for employers in the hotel industry and ongoing announcements and updates that relate to your business.
We’ll be right here with you through it all. In addition to keeping you updated with the latest news from our local tourism industry, we’re hard at work with an eye on the future. While we don’t know when we’ll emerge from this, or what the damage will be, we do know that when we do, we’ll be ready to roll out a comprehensive marketing campaign welcoming visitors to Bend.
Planning a trip to Bend? Check out our award-winning visitor guide online, or request one to be mailed to you.Read the Guide
Give Us A Call
Want to talk to a real human? We get you. Our visitor information specialists are here to take your call Monday - Friday, 9:00 a.m. - 5:00 p.m. and weekends, 10:00 a.m - 4:00 p.m.Call : 877.245.8484
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